We build digital solutions around your business needs
Convertech doesn't sell fixed packages. We combine technologies, services and talent to solve the specific problem in front of you — whether that means AI, automation, a CRM overhaul, custom software, or a mix of all four.
AI Solutions
The Business Problem
Your team spends hours on repetitive questions, data entry and manual follow-up that AI could handle in seconds.
Recommended Solution
Purpose-built AI agents and models trained on your business context — configured to answer, qualify and route, with a clear handoff to your team when needed.
Main Features
- Custom AI agents for guest, customer or lead conversations
- Configurable rules, tone and escalation logic
- Integration with your existing CRM and support tools
Expected Benefits
- Faster response times
- Lower support workload
- Consistent, on-brand answers 24/7
Marketing Automation
The Business Problem
Leads fall through the cracks because follow-up, nurturing and segmentation are still done manually.
Recommended Solution
Automated marketing workflows that nurture leads, trigger the right message at the right time, and hand off sales-ready leads automatically.
Main Features
- Automated email / SMS / WhatsApp sequences
- Lead scoring and segmentation
- Funnel and campaign automation connected to your CRM
Expected Benefits
- More leads nurtured without more manual work
- Faster lead-to-customer time
- Clear funnel visibility
Customer Service / AI Agents
The Business Problem
Customers reach out across WhatsApp, email, chat and social — and keeping up across every channel manually doesn't scale.
Recommended Solution
An omnichannel AI concierge that answers common questions instantly and escalates complex conversations to your team, with full visibility across channels.
Main Features
- One inbox for WhatsApp, email, live chat and social messages
- Automatic responses for frequently asked questions
- Smart escalation to a human for complex requests
Expected Benefits
- Instant responses, even outside business hours
- Lower support costs
- Happier customers
CRM Solutions
The Business Problem
Leads, deals and customer data are scattered across spreadsheets, inboxes and disconnected tools.
Recommended Solution
A CRM implementation built around how your team actually sells and supports — with automation and reporting layered on top.
Main Features
- CRM setup, migration and configuration
- Custom pipelines and automation
- Integrations with marketing, support and finance tools
Expected Benefits
- One accurate view of every lead and customer
- Less manual admin for your sales team
- Reporting you can trust
Business Process Automation
The Business Problem
Manual, repetitive processes — data entry, approvals, scheduling, reporting — slow the business down as it grows.
Recommended Solution
End-to-end workflow automation that connects your tools and removes manual steps, so processes run themselves.
Main Features
- Workflow mapping and automation design
- Cross-tool integrations (CRM, finance, operations)
- Automated notifications, approvals and reporting
Expected Benefits
- Fewer manual errors
- Faster internal processes
- More time for high-value work
Custom Software
The Business Problem
No off-the-shelf tool fits how your business actually operates — you need something built specifically for you.
Recommended Solution
Custom software and platforms designed and built around your exact workflow, from internal tools to full customer-facing products.
Main Features
- Custom web and mobile applications
- Internal tools and dashboards
- API-first architecture built to integrate with your stack
Expected Benefits
- Software that fits your business, not the other way around
- Built to scale with you
- One partner from strategy to build
Industry-Specific Solutions
The Business Problem
Generic tools rarely account for the specific workflows, regulations and customer expectations of your industry.
Recommended Solution
Purpose-built solutions designed around a specific industry's real operating context — like Turismly, built specifically for short-term rental hosts and property managers.
Main Features
- Deep understanding of industry-specific workflows
- Pre-built industry solutions where they exist
- Custom development where they don't
Expected Benefits
- Solutions that fit your industry from day one
- Faster time to value
- Built on real operating knowledge
Have a specific business problem to solve?
Tell us what's not working — we'll recommend the right combination of solutions.